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PRIVACY POLICY

PINTAYPINTO informs you about its Privacy Policy regarding the processing and protection of personal data of users and clients that may be collected by browsing or contracting services through the website www.pintaypinto.com.
  1. IDENTIFICATION
  • Owner: Fernando Villar Bada, (hereinafter, “PINTAYPINTO”).
  • Registered office: C/ Piteres 9, block 2, apartment 4, 03590 – Altea, Alicante
  • NIF: 12393180-K
  • E-mail: info@pintaypinto.com
  1. INFORMATION AND CONSENT
By accepting this Privacy Policy, the user is informed and gives their free, informed, specific, and unequivocal consent for the personal data provided through the website located at the URL www.pintayinto.com (hereinafter, the “Website”) to be processed by PINTAYPINTO, as well as any data derived from browsing and any other data that may be provided in the future to PINTAYPINTO. The user must read this Privacy Policy carefully, which has been written in a clear and simple manner to facilitate its understanding, determining freely and voluntarily whether they wish to provide their personal data to PINTAYPINTO. If you are a MINOR, you can only provide personal data with prior consent from your parents or guardians, sent duly signed and with a copy of the parent or guardian's ID to the address info@pintaypinto.com. PINTAYPINTO is not responsible for data from minors provided without parental or guardian consent that it cannot reasonably verify.
  1. OBLIGATION TO PROVIDE DATA
The data requested in the Website forms are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they cannot be addressed, without prejudice to the user being able to freely view the content of the Website.
  1. FOR WHAT PURPOSES WILL PINTAYPINTO PROCESS THE USER'S PERSONAL DATA?
The personal data provided through the Website will be processed by PINTAYPINTO for the following purposes:
  1. Data provided for the purchase of materials, books, maps, games, licenses, accessories, and gifts:
    • Management of your request and the order made.
    • Shipment of your order.
    • Communication of any confirmation, cancellation, or incident related to your order.
    • If consent is given, sending commercial communications related to PINTAYPINTO's products and services by the indicated means.
    • Conducting analysis on the use of the Website and checking user preferences and behaviour.
  2. Data provided for registration on the User Portal:
    • Managing your registration as a user on the online platform owned by PINTAYPINTO and hosted on this Website.
    • Conducting analysis on the use of the Website and checking user preferences and behaviour.
  3. Data provided in contact forms and other channels made available to users:
    • Managing contact and information requests from users through the channels provided on PINTAYPINTO's websites.
    • Managing the requested enquiry.
    • Conducting analysis on the use of the Website and checking user preferences and behaviour.
  1. WHAT USER DATA WILL PINTAYPINTO PROCESS?
PINTAYPINTO will process the following categories of user data:
  1. Data provided for the purchase of materials, books, maps, games, licenses, accessories, and gifts:
    • Identifying data: name, surname, nationality.
    • Contact data: address, email address, phone number.
    • Transaction data of goods and services.
    • Economic and transaction data.
    • Other data: data provided by the interested parties in open fields.
    • Browsing data.
  2. Data provided for registration on the User Portal:
    • Identifying data: name, surname.
    • Contact data: address, email address, phone number.
    • Other data: data provided by the interested parties in open fields.
    • Browsing data.
  3. Data provided in contact forms and other channels made available to users:
    • Identifying data: name, surname.
    • Contact data: email address, phone number.
    • Transaction data of goods and services.
    • Other data: data provided by the interested parties in open fields in the forms provided on the Website or in attached documents.
    • Browsing data.
  • Data provided in contact forms and other channels made available to users:
    • Identifying data: name, surname.
    • Contact data: email address, phone number.
    • Transaction data of goods and services.
    • Other data: data provided by the interested parties in the open fields of the forms provided on the Website or in attached documents.
    • Browsing data.
If the user provides data of third parties, they declare that they have obtained the third party's consent and commit to informing them of the information contained in this Privacy Policy, exempting PINTAYPINTO from any liability in this regard. However, PINTAYPINTO may carry out periodic checks to verify this fact, adopting the due diligence measures that correspond, in accordance with data protection regulations.
  1. WHAT IS THE LEGITIMACY FOR PROCESSING THE USER'S DATA?
The legitimacy for processing your personal data will be as follows:
  1. For the purchase of materials, books, maps, games, licenses, accessories, and gifts: the contractual relationship established between the parties. For the sending of commercial communications, the consent requested from the interested party, which can be withdrawn at any time. However, the withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal. For conducting analysis on the use of the website, the legitimate interest of PINTAYPINTO.
  2. Data provided for registration on the User Portal: the consent requested from the user, which can be withdrawn at any time. However, the withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal. For conducting analysis on the use of the website, the legitimate interest of PINTAYPINTO.
  3. For contact forms and other channels made available to users: the consent requested from the user, which can be withdrawn at any time. However, the withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal. For conducting analysis on the use of the website, the legitimate interest of PINTAYPINTO.
The consents obtained for the aforementioned purposes are independent, so the user may revoke only one of them without affecting the others. To revoke such consent, the User can contact PINTAYPINTO at any time through the following channels: info@pintaypinto.com, indicating "Personal Data" in the reference subject. In relation to the sending of commercial communications, the user may object at any time by sending an email to info@pintaypinto.com or through the means provided for this purpose in each commercial communication sent.
  1. WHO WILL THE USER'S DATA BE SHARED WITH?
We will not transfer your personal data to any third-party company intending to use them for direct marketing actions unless you have expressly authorized us to do so. We inform you that we may provide your personal data to public administration bodies and competent authorities in those cases where we are legally required or in cases where we, acting in good faith, consider such action reasonably necessary to comply with a legal process, respond to any claims or legal demands, or protect the rights of the company or its customers and the general public. We inform you that your data will not be transferred or communicated to third parties. The company is the sole responsible for their processing and custody. We will provide your personal data to third parties (e.g., Internet service providers who help us manage our website or carry out the contracted services, IT support and maintenance companies, logistics companies, consultancy firms, and accounting and tax advisory services, etc.). In any case, these third parties must always maintain the same security levels as we do regarding your personal data and, when necessary, will be bound by legal commitments to keep your personal data private and secure and to use it only following specific instructions from the company.
  1. DATA RETENTION
Your data will be retained for the following periods:
  1. Data provided for the purchase of materials, books, maps, games, licenses, accessories, and gifts: until the effective delivery of the requested order or, where applicable, its cancellation and even thereafter, during the legal action prescription period resulting from the same. In relation to the sending of commercial communications, as long as the user does not revoke the given consent. However, the withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal.
  2. Data provided for registration on the User Portal: will be retained until the user requests deregistration and, once requested, during the legal action prescription period resulting from its use.
  3. Data provided for contact forms and other channels made available to users: will be retained for the time necessary to process and respond to your request and, once completed, during the legal action prescription period resulting from the mentioned request.
  1. USER RESPONSIBILITY
The user:
  • Guarantees that they are over eighteen (18) years old and that the data provided to PINTAYPINTO is true, accurate, complete, and updated. In this regard, the user is responsible for the veracity of all the data they communicate and will keep the information provided suitably updated, so that it corresponds to their actual situation.
  • Guarantees that they have informed the third parties whose data they provide, if they do so, of the aspects contained in this document. They also guarantee that they have obtained their authorization to provide their data to PINTAYPINTO for the indicated purposes.
  • Will be responsible for false or inaccurate information provided through the Website and for the damages, direct or indirect, that this causes to PINTAYPINTO or third parties.
  1. EXERCISING RIGHTS
The user can send a written request to PINTAYPINTO, at the address indicated in the header of this Policy, or via email to info@pintaypinto.com, attaching a photocopy of their identity document, at any time and free of charge, to:
  • Revoke the consents granted.
  • Obtain confirmation about whether PINTAYPINTO is processing personal data concerning the user or not.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from PINTAYPINTO the limitation of the processing of data when any of the conditions provided in the data protection regulations are met.
  • Request the portability of the data provided by the user in those cases provided for in the regulations.
  • Contact the DPO of PINTAYPINTO through the following address: info@pintaypinto.com
  • File a complaint regarding the protection of their personal data with the Spanish Data Protection Agency at Calle de Jorge Juan, 6, 28001 Madrid, when the interested party considers that PINTAYPINTO has violated the rights recognized by the applicable data protection regulations.
  • According to the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we undertake not to send advertising via email without first obtaining the express authorization of the recipient. The User may oppose the sending of advertising by marking the corresponding box.
  1. SECURITY MEASURES
PINTAYPINTO will process the user's data, at all times, absolutely confidentially and maintaining the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of their data and prevent its alteration, loss, unauthorized processing or access, considering the state of technology, the nature of the data stored, and the risks to which they are exposed.
  1. CHANGES TO THE PRIVACY POLICY
The Owner reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes, as well as to industry practices. These policies will be in effect until they are modified by others duly published.   © 2024 PINTAYPINTO All rights reserved      
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